Privacy Policy — How o9 bat Keeps Your Information Secure

O9 bat is one of Bangladesh's most trusted online gaming platforms. We believe that protecting user privacy is essential to a safe and healthy gaming environment. This policy applies equally to the o9 bat website, mobile app, and all related services.

This Privacy Policy has been prepared in accordance with international data protection law — in particular the GDPR (General Data Protection Regulation). We follow these standards not merely as a legal requirement, but out of genuine commitment to protecting our members.

O9 bat collects only the information required to provide our services and meet legal obligations. We never gather data that isn't necessary.

The above information may be collected directly from you (at registration), automatically (during browsing), or via third parties (from payment gateways).

O9 bat uses your information only for the purposes listed below. If your data is ever needed for anything else, you will be informed in advance and your consent will be obtained.

• Account Management: For managing login, security verification, and personal settings.
• Payment Processing: To ensure deposits and withdrawals are completed securely.
• Age & Identity Verification: To fulfil legal obligations and protect minors.
• Customer Support: To provide accurate responses to your complaints and queries.
• Fraud Prevention: To secure your account and detect suspicious activity.
• Service Improvement: To personalize your gaming experience and improve the platform.
• Marketing (With Consent): To keep you informed of relevant offers and promotions — only with your consent.

O9 bat may share your personal data with third parties only in limited circumstances and for specific reasons. In every case, we ensure that the receiving party upholds the same standard of data protection.

• Payment Provider: bKash, Nagad, Rocket — only the data necessary to process your payment.
• Game Provider: Pragmatic Play, Evolution Gaming — minimal data required solely for game operation.
• Legal Authorities: Data may be disclosed to the relevant authorities where required by law.
• Security Partner: Specialized agencies for fraud detection and cybersecurity.

O9 bat protects your data using the same security technology employed by the banking industry. Our security infrastructure is multi-layered and under continuous monitoring.

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Regular audits conducted by independent expert teams.
• Staff Training: Every o9 bat employee is trained in data protection.

The o9 bat website uses cookies — small text files stored in your browser that help us improve your experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

O9 bat retains your data only for as long as it is needed. Holding onto information beyond that point goes against our policy.

• Active Account Information: For as long as the account remains active.
• Financial Transaction Records: 5–7 years as required by legal obligation.
• KYC Documents: 5 years after account closure.
• Gaming Log: 2 years for security purposes.
• Marketing Information: Deleted as soon as you opt out.

Under international data protection law, you have the rights listed below. o9 bat fully respects each of these rights.

O9 bat is strictly for users aged 18 and above. We never knowingly collect data from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

The o9 bat platform integrates services from game providers and payment gateways. These third parties have their own privacy policies and handle your data under their own terms.

Through contractual agreements with our partners, we ensure they adhere to the same standard of data protection. However, o9 bat is not responsible for activities that take place directly on third-party platforms.

O9 bat may update this Privacy Policy when necessary. For any significant changes, we will:

• We will notify members by email.
• We will display notifications on the platform.
• The date of any changes will be updated at the top of this page.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

For any questions or concerns about our Privacy Policy, please contact our data protection team. We take every request seriously.